Welcome to www.filtex.ro
PRIVACY POLICY
Website: www.filtex.ro
Data Controller: INDUSERV FILTEX S.R.L.
Contact e-mail: office@filtex.ro
Last updated: 12 November 2026
1. General Information
The website www.filtex.ro is owned by a private individual and administered, maintained and operated by INDUSERV FILTEX S.R.L., Romania, hereinafter referred to as "FILTEX" or the "Website Administrator".
INDUSERV FILTEX S.R.L. is responsible for the administration of the website, its technical management, content updates and the commercial and informational activities carried out through it.
For the purposes of Regulation (EU) 2016/679 on the protection of personal data ("GDPR"), INDUSERV FILTEX S.R.L. acts as the data controller for the processing of personal data carried out for the purposes and by the essential means determined by the Company, including the handling of enquiries and commercial communications received through its contact channels.
The website hosting services are contracted by the private individual who owns the website. The hosting provider may process certain technical information in connection with the operation of the website infrastructure, in accordance with the applicable contractual terms and its actual role in the processing of personal data.
This Policy describes the categories of data that may be processed, the purposes and legal bases of processing, the recipients of the data and the rights of data subjects.
2. Scope and Purpose of the Website
The website www.filtex.ro has a corporate, informational and commercial purpose. It provides information about the Company, industrial filtration products and equipment, technical information and contact details.
The website is not designed as an e-commerce platform and does not provide, through its ordinary functionalities, user accounts, online registration, online orders, online payments or newsletter subscriptions.
Communication with INDUSERV FILTEX S.R.L. takes place through the contact channels published on the website, such as the e-mail address and telephone number.
3. Categories of Personal Data
Depending on how users access the website or communicate with the Company, the following categories of data may be processed:
a) Technical Website Access Data
This may include IP address, date and time of access, requested pages, browser type, operating system, information about the device used, technical connection data and server-generated security information.
Such information may be automatically recorded in technical server log files or through similar mechanisms required for the operation and security of the website.
b) Data Voluntarily Provided Through Communication
When an individual contacts the Company by e-mail or telephone, the data processed may include their name, job title, the name of the company they represent, business e-mail address, telephone number, message content and any other information voluntarily provided as part of the enquiry.
c) Data Relating to Commercial Relationships
Where an enquiry received through the website leads to a commercial relationship, the Company may process data necessary for handling requests for quotations, preparing quotations, commercial communication, preparing commercial documents and fulfilling contractual or legal obligations.
d) Cookie Preference Data
Depending on the technical configuration of the website, information relating to users' cookie preferences may be processed.
FILTEX does not intentionally request special categories of personal data through the website. Users are requested not to submit such data unless it is strictly necessary for handling an enquiry and there is an appropriate legal basis for processing it.
4. Purposes and Legal Bases of Processing
Personal data may be processed for the following purposes:
a) Website Operation and Security
To ensure the technical operation of the website, manage its infrastructure, identify and resolve errors, prevent unauthorised access and protect the website against security incidents.
The legal basis may be the legitimate interests of the controller under Article 6(1)(f) GDPR, insofar as such interests are not overridden by the rights and freedoms of the data subjects.
b) Handling Enquiries and Communications
To receive, assess and respond to commercial, technical or general enquiries submitted to the Company.
The legal basis may be taking steps at the request of the data subject prior to entering into a contract under Article 6(1)(b) GDPR, or the Company's legitimate interest in responding to communications received under Article 6(1)(f) GDPR, depending on the nature of the enquiry.
c) Management of Commercial and Contractual Relationships
To prepare quotations, communicate with customers and suppliers, manage orders and deliveries agreed outside the website and fulfil contractual obligations.
The legal basis may be Article 6(1)(b) GDPR where processing is necessary for the performance of a contract or for taking steps at the request of the data subject prior to entering into a contract.
d) Compliance with Legal Obligations
To comply with accounting, tax, commercial and other obligations imposed by applicable legislation.
The legal basis is Article 6(1)(c) GDPR.
e) Use of Optional Cookies
Cookies that are not strictly necessary may, where applicable, be used for functional, statistical or analytical purposes, only in accordance with applicable legislation and on the basis of user consent where required.
The legal basis for processing personal data based on consent is Article 6(1)(a) GDPR.
5. Voluntary Nature of Data Provision
Providing personal data through the Company's communication channels is voluntary.
However, certain information may be necessary to assess and respond to an enquiry. Failure to provide relevant information may prevent the Company from providing a complete response or dealing with the enquiry.
Users are responsible for ensuring that the information they provide is accurate and relevant.
6. Recipients of Personal Data
Personal data may be accessed or disclosed, where necessary and justified, to the following categories of recipients:
authorised personnel of INDUSERV FILTEX S.R.L.;
hosting, IT infrastructure, maintenance and security service providers;
electronic communications and e-mail service providers;
professional, accounting, legal or administrative service providers, where applicable;
public authorities and institutions where disclosure is required by law.
Recipients processing data on behalf of the Company may act as data processors, insofar as the applicable legal and contractual requirements are met.
Personal data is not sold and is not disclosed to third parties for their own marketing purposes without an appropriate legal basis.
7. External Services and International Data Transfers
The website may use external services for administration, monitoring search performance, hosting or security.
For example, Google Search Console may be used to monitor the website's performance in search results. The use of this tool does not, by itself, mean that visitors' personal data is collected through Google cookies on the website.
Where the services used involve transfers of personal data outside the European Economic Area, such transfers will be carried out in accordance with GDPR requirements, including the use of applicable lawful transfer mechanisms.
8. Data Retention Period
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or for the period required by applicable legal obligations.
In general:
data contained in commercial communications and quotation enquiries is retained for the period necessary to handle the enquiry and, where applicable, for the duration of the commercial relationship and relevant subsequent periods;
commercial, accounting and tax documents are retained in accordance with the periods required by applicable legislation;
technical information and log files are retained for a period justified by the operational, security and troubleshooting needs of the website;
cookie preferences are retained according to the validity period of the consent mechanism and the applicable technical configuration.
At the end of the relevant retention periods, data will be deleted, anonymised or archived, as applicable, in accordance with applicable legislation.
9. Rights of Data Subjects
Subject to the conditions and limitations provided by the GDPR, data subjects have the following rights:
the right of access to their personal data;
the right to rectification of inaccurate or incomplete data;
the right to erasure, in the cases provided by law;
the right to restriction of processing;
the right to data portability, where the legal conditions are met;
the right to object to processing, particularly where processing is based on legitimate interests;
the right to withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal;
the right to lodge a complaint with the competent supervisory authority.
To exercise these rights, data subjects may send a request to office@filtex.ro.
Requests will be assessed and handled within the time limits and under the conditions established by the GDPR. Where there are reasonable doubts concerning the identity of the requester, additional information necessary to confirm their identity may be requested.
10. Supervisory Authority
In Romania, the national supervisory authority for personal data protection is:
The National Supervisory Authority for Personal Data Processing (ANSPDCP)
Website: https://www.dataprotection.ro
Data subjects have the right to lodge a complaint with ANSPDCP in accordance with applicable legislation.
11. Data Security
INDUSERV FILTEX S.R.L. applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or accidental or unlawful destruction.
Access to personal data is limited to individuals who need such access to perform their professional duties or contracted services.
However, the transmission of information over the internet and electronic storage cannot be guaranteed to be completely risk-free.
12. Links to External Websites
The website may include links to external websites or platforms belonging to manufacturers, suppliers, partners or other entities.
Users access such links at their own initiative. INDUSERV FILTEX S.R.L. does not control the content, privacy policies or data processing practices of external websites.
Users are encouraged to review the privacy policies of those websites.
13. Changes to the Privacy Policy
INDUSERV FILTEX S.R.L. reserves the right to update this Policy whenever changes occur to its data processing activities, website functionalities or applicable legislation.
The updated version will be published on www.filtex.ro and will become effective from the date of publication, unless another date is specified.
14. Contact
For any questions, requests or enquiries regarding the processing of personal data, data subjects may contact:
INDUSERV FILTEX S.R.L.
E-mail: office@filtex.ro
Website: www.filtex.ro